A Guide to Choosing Online Fax Service Provider

Updated On
February 23, 2021
A Guide to Choosing Online Fax Service Provider

Technology keeps changing to make life easier. And communication is one area that has been improved significantly. You no longer have to wait for the slow and unreliable fax transmissions, thanks to online faxing. There are many companies that offer internet faxing services. Gradually, fax machines are becoming obsolete as you can now conveniently send fax messages from your computer, tablet, or mobile phone. All you need is access to the internet and you will be good to go.

There are several things that you need to consider when choosing an online faxing service provider for. Here are the top considerations:


How you intend to use your online faxing service is a key consideration. You should consider the number of faxes you intend to send or expect to receive in a given month. Checking your fax usage history is one of the best ways to determine this. Understanding your needs is essential in choosing a service provider that has a package that suits your needs. You do not want to end up with a service that comes with unnecessary limits, which may affect your business and overall communication.

Cost Factor

Different internet faxing service providers have a wide range of packages to offer. Monthly pricing for an online fax solution can vary wildly. The cost typically depends on the plan that you choose and the specific features that you will be getting. While most service providers offer basic faxing services, you may have to pay additional costs for other features. Before signing up for online faxing, be sure to understand the cost implication of the service and what exactly your plan offers.


The main differences in the various online faxing services are the features that you will be getting. Besides the basic functions of sending and receiving faxes, consider a service provider that offers more features. Some interesting features include custom fax cover pages, print-to-fax, fax archiving and so much more. It is important to note that not all online fax services are the same.

Customer Support

Customer support is another crucial feature to consider when choosing an internet fax service. Look for a service provider with reliable customer support, preferably one that is easy to reach. Having live chat support in addition to phone and email support is a huge plus. Since online faxing may still be new to your orgaznization, there may be technical hitches that you may need help in and this can only be handled by customer support.


If you are thinking about moving to online faxing, these few tips will help you in identifying the right service provider. The most important thing is to ensure that you are getting the most of your internet faxing account. Consider all your needs and any special preferences that you may have. We are proud to offer the most reliable online faxing services for personal and business use as well as world class support. 

Get the best cloud faxing solutions today and enjoy this great transformation in the digital world. 


1409 Glenneyre St., Suite B

Laguna Beach CA 92651

(714) 695-1000

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eGoldFax is ready to provide your business with cloud faxing solutions.

eGoldFax Team